Friday, May 2, 2008

Flex Builder License Reset

I recently ran into a license key issue with Flex Builder and wanted to share my resolution to the problem.

In a nutshell, I had upgraded from Flex 2 to Flex 3, but accidentally got the Standard version instead of Pro.  I had already entered the license key for Standard and when I went to enter the key for Pro, it balked since it was expecting a Flex 3 Standard to Flex 3 Pro ($499) license key, but the one I purchased was for Flex 2 Pro to Flex 3 Pro ($299).

I simply wanted to get back to the dialog where I could enter my previous Flex 2 Pro key and the new Flex 3 Pro key.

I figured out that I could resolve my problem by first clearing the license # from my license.properties file at:

Windows: %ALLUSERSPROFILE%\Application Data\Adobe\Flex\license.properties
Mac: /Library/Application Support/Adobe/Flex/license.properties

I then restarted Flex Builder and was able to enter my new license information successfully.

Cheers!
Ryan

Blogged with the Flock Browser

9 comments:

0xdd said...

Thanks for this tip!

Sligowaths said...

Thanks mate for the nice tip!

Seb said...

thanks! Very useful tip!

Arend said...

Thanks!

Jobin Basani said...

Thanks! Useful tip...

rboyd said...

thanks bud, this was useful.

Tejaswini said...

Thanks for the tip Ryan! very helpful

Ramesh said...

Thanks for the tip. I was dropped by Adobe support after being on hold for more than 5 hours, transferred between four groups, just to get this information. If only I had done a search with the right keyword.

twistofmango said...

Ryan, we owe you around drinks!

Hours spent getting run around from Adobe tech support. We are an Adobe Partner but that appears to be meaningless.